I want you to be happy with your scarf! I offer a 30-day money back guarantee if you are not completely satisfied with your purchase. (All items purchased in November and December may be returned through January 31.)

Simply return the scarf within 30 days of the original date of shipment for a Credit Card or Pay Pal refund. A refund consists of a complete credit to your card minus shipping and handling costs.

Refunds are issued to the original Form of Payment. If you have received your scarf as a gift, the refund will need to be issued to the purchasing form of payment, so please let us know who gave you the scarf OR we can do an exchange OR issue a store credit for you instead.

 

"What do I need to do?" Email info@operascarves.com prior to returning merchandise. Give the reason for the return and specify whether you want a replacement or a refund.

• The customer is responsible for return shipping and tracking costs. 

• When shipping returns, please secure merchandise in a protective mailing box or padded envelope.

• Use tracking and insurance when returning items to make sure the scarf gets safely back. I cannot issue a refund on something that never arrives, so the insurance protects you.

• Please send all returns to: Opera Scarves, 5304 Cambria Drive, Colorado Springs, CO 80918