All my products are designed by me and ship within 2-3 business days. If any delay, arises (unlikely) I will email you and all efforts will be made to get your order to you as soon as possible.
USPS First Class $6.95 - arrives in approx. 5-7 days, includes tracking.
USPS Priority Mail $9.95 - arrives in approx. 3-5 days, includes tracking.
Express Mail $39.95 (1-2 day delivery- depends on location) - Use at your own risk. Service is unpredictable: sometimes it works without incident but, more often than I would like, it leads delays/misdirection. Express orders received after 3 pm are sent out the next business day.
International Customers - Please be advised that we can no longer ship to the UK or EU due to regulations instated by the UK (Jan 1 2021) and EU (July 1 2021)
Due to World Wide Covid related shipping issues your package may take anywhere from 2 weeks to 2 months to arrive. Once it leaves our hands we have no control over the package - BUT they haven't lost one yet.
I want you to be happy with your scarf! I offer a 30-day money back guarantee if you are not completely satisfied with your purchase. (All items purchased in November and December may be returned through January 31.)
Simply return the scarf within 30 days of the original date of shipment for a Credit Card or Pay Pal refund. A refund consists of a complete credit to your card minus shipping and handling costs.
Refunds are issued to the original Form of Payment. If you have received your scarf as a gift, the refund will need to be issued to the purchasing form of payment, so please let us know who gave you the scarf OR we can do an exchange OR issue a store credit for you instead.
"What do I need to do?" Email firstname.lastname@example.org prior to returning merchandise. Give the reason for the return and specify whether you want a replacement or a refund.
The customer is responsible for return shipping and tracking costs.
When shipping returns, please secure merchandise in a protective mailing box or padded envelope.
Use tracking and insurance when returning items to make sure the scarf gets safely back. I cannot issue a refund on something that never arrives, so the insurance protects you.
Please send all returns to: Opera Scarves, 13581 Jackson Drive, Thornton, CO 80241